SaaS Staff Augmentation

Scaling a B2B SaaS Platform from 8 to 26 Engineers in 9 Months

A Series B project-management SaaS company had the funding and the roadmap — but not the hiring pipeline. Dillo built and ran dedicated full-stack, DevOps and QA pods that more than tripled engineering capacity in nine months, at roughly a third below equivalent US hiring cost.

8→26

engineers in 9 months

9 days

avg. request to signed offer

~35%

below equivalent US hiring cost

94%

engineer retention over 18 months

The Client

A Series B B2B SaaS company building a project-management and resource-planning platform for professional services firms. Around 120 employees at the start of the engagement, with an 8-person in-house engineering team based in the US, roughly 1,400 paying customer accounts, and fresh funding earmarked for product expansion into enterprise accounts.

The Challenge

The Series B round came with an aggressive product roadmap: an enterprise permissions model, a public API, native mobile apps, and SOC 2-driven infrastructure work — all targeted within a year. The company's own hiring funnel was producing roughly one accepted offer per month, at fully loaded US costs that would have pushed burn well past board-approved levels.

Leadership was clear about what they did not want: a black-box agency delivering features over a wall. They wanted engineers who joined their standups, used their tooling, and stayed. Two previous attempts with staffing vendors had failed on exactly that point — junior candidates presented as seniors, and 40%+ churn within the first year.

What We Did

We ran this as a classic Dillo staff augmentation engagement: the client owned the roadmap and day-to-day management; Dillo owned sourcing, vetting, employment, and retention. Our AI-automated recruiting pipeline screened candidates against the client's actual codebase patterns and interview bar, so the client's engineering managers only ever saw candidates worth their time.

  • Staffed three full-stack pods (React front end, Node.js services) of 3–4 senior engineers each, mapped to the client's product squads.
  • Added a DevOps pod of two engineers to take Kubernetes, Terraform and CI/CD work off the core team and drive the SOC 2 infrastructure checklist.
  • Built a QA pod of three engineers who introduced Playwright end-to-end coverage and cut the manual regression cycle from three days to hours.
  • Kept a warm bench of pre-vetted candidates per role, so backfills and expansions averaged 9 days from request to signed offer.
  • Ran quarterly engagement reviews and individual retention check-ins on our side — compensation, growth, and workload — so problems surfaced before resignations did.

Every engineer worked in the client's Slack, Jira and GitHub from day one, on US-overlapping hours. Pricing was the same throughout: transparent salary plus Dillo's low flat margin, visible on every invoice.

The Results

  • Engineering grew from 8 to 26 engineers in 9 months — a pace the client's internal recruiting had projected to take nearly three years.
  • Total engineering cost landed ~35% below the equivalent US hiring plan, keeping burn within the board-approved envelope.
  • The enterprise permissions model and public API both shipped on the original roadmap dates; mobile apps followed one quarter later.
  • 94% of Dillo engineers were still on the team 18 months in — higher retention than the client's own US hires over the same period.
  • The client has since treated the Dillo pods as a permanent extension of the team, expanding into a data engineering pod in year two.

Figures reflect outcomes reported for this engagement; they are project results, not audited benchmarks.

Tech Stack

React TypeScript Node.js PostgreSQL Kubernetes Terraform AWS Playwright GitHub Actions

Services Used

IT Staff Augmentation — dedicated engineering pods embedded in the client's team, on Dillo's transparent flat-margin pricing.

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